Our customer, the utilities department in the refinery, called Hunter Hawk for help meeting a critical turnaround requirement.
The MRO team, familiar with Hunter Hawk, asked us to repair a critical piece of equipment for a fast turnaround while they continued to wait for the existing off-shore manufacturer to deliver the new replacement part.
Refinery MRO Collaborating & Innovating with Hunter Hawk
Critical Part – Sprocket Drive: API 40T, 4-5/16 in. Bore, H78 Chain Hunter Hawk Part # 100-3752-00
- Hunter Hawk REFURBISHED the EXISTING PART and delivered within 10 calendar days
- Installed immediately by customer
- Hunter Hawk ENGINEERED & MANUFACTURED an additional new sprocket in 5 WEEKS for the customer.
And the performance of the existing off-shore vendor?
After the refinery waited 8 months’ lead-time, the new OEM sprocket delivered was the wrong size and unusable.